Privacy Policy

Omega Pharma (“Omega” and “we”) is committed to protecting your personal data and respecting your privacy. This privacy policy (the “Policy”) sets out the type of information that Omega collects, what we use it for and the rights that you have in relation to this information. By using this website solpadeine.co.uk (the “Site”) you accept the terms of the Policy.

Omega Pharma Ltd. t’a Omega Pharma is a company registered in England and Wales (company reg: 00922235) and its registered office is Omega Pharma Ltd. 1st Floor, 32 Vauxhall Bridge Road, Vauxhall, London, SW1V 2SA. Omega Pharma Ltd is the “data controller” for the purposes of the Data Protection Act 1998 (the “Act”).

Collection of Personal Information

We may collect and process personally identifiable information about you, which may include but is not limited to your name, address, email address and telephone number (“Personal Information”) and/or data we obtain from the following sources:

  • If you contact us, we may keep a record of that correspondence.
  • We may ask you for information when you enter a competition or promotion or when you report a problem with our Site.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to these requests.
  • Your browser, when you visit our Site and your browser interacts with us including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

We may also collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Use of Personal Information

We may use your Personal Information in the following ways:

  • To enable us to ensure that the content of our Site is presented in the most effective manner for you and your computer.
  • To provide you with information, products or services that you have requested from us or that we think may interest you, where you have consented to being contacted for such purposes.

Promotional information

We may use your Personal Information to provide you with promotional information about activities, services and products offered by Omega where you have consented to being contacted for such purposes.

Promotional information may be offered to you by e-mail, SMS, telephone or other means.

You have a right to ask us at any time not to contact you by way of direct marketing. You can do this by contacting us via contact us.

Cookies

We do not use cookies on the Site.

Sharing Personal Information

We reserve the right to release Personal Information when we believe that release is appropriate in order to comply with the law, or to enforce our terms and conditions, or to protect the rights, property or safety of Omega, our affiliates, our group of companies or our customers.

We may also pass Personal Information that you have given us to other members of the Omega group of companies and our affiliates for any business purposes.

We may release Personal Information if we acquire new businesses and/or sell all or part of the Omega business.

Protection of Personal Information

Although we will take all reasonable precautions to ensure that all the Personal Information that you have submitted via the Site remains secure, we cannot guarantee the security of your data transmitted to our Site and any transmission takes place at your own risk. As required by the Act, we have strict security procedures regarding the storage and disclosure of Personal Information.

The Personal Information that we collect from you may be transferred to, and stored at, one or more destinations outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your Personal Information you agree to this transfer, storing or processing. We will take all reasonable steps to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy.

Your rights

You have the right to access the Personal Information which we hold about you and to have any errors corrected. It is your responsibility to ensure that we have your correct contact details. This will enable us to provide you with the best service possible. You can update your Personal Information by amending the details on your account, where applicable or by contacting us via contact us.

If at any time you wish your Personal Information to be removed from our systems, please contact us via contact us. Please note that we may be required to retain certain Personal Information but we will not retain any such information for any longer than is necessary for the relevant purposes.

Changes to this Policy

Any changes we may make to this Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this Policy are welcome and should be addressed to us via contact us.

Solpadeine Plus Capsules, Solpadeine Plus Tablets, Solpadeine Plus Soluble Tablets and Solpadeine Max Soluble Tablets contain paracetamol, codeine phosphate hemihydrate and caffeine. Solpadeine Max Tablets contain paracetamol and codeine phosphate hemihydrate. Solpadeine Migraine Ibuprofen & Codeine Tablets contain ibuprofen and codeine phosphate hemihydrate. Solpadeine products should be taken for the short term treatment of acute moderate pain which is not relieved by paracetamol, ibuprofen or aspirin alone. Products containing codeine can be addictive and should be used for a maximum of three days. Solpadeine Headache Soluble Tablets contain paracetamol and caffeine – a mild analgesic and antipyretic formulated to give extra pain relief. Always read the leaflet.